Patient Access

Please note: We have removed most of our appointments off of Online Patient Services due to the Coronavirus as we need to be able to audit who visits the Surgery this has been advised by the BMA for all GP practices.

Our Practice currently offers the following online services:-

  • Online Appointment booking (temporarily unavailable)
  • Repeat Prescription requests
  • Medical Record viewer – Allergies and Adverse Reactions, Immunisations, Medication and some parts of your medical record.

All patients wishing to use patient access will need to complete a “Patient Access Registration” form and bring it to the Practice with Photo ID and proof of residence whereby the relevant services can be activated. If you are a new patient registering with us the process will be the same, there should be a Patient Access Registration form in your new patient pack – if not then you can download the form below, you will also find leaflets below if you would like further information.

Patient Access Leaflet

Practice Patient Access information leaflet

Support for Patient Access

If you are unsure how to use patient access or you require some visual guidance, please click on the link below and it will take you to some video tutorials on the Patient Access support page.

https://support.patientaccess.com/videos

They also have a lot advice and step-by-step guides on to set up and use different parts of patient access, please click on the link below to view the categories. If you scroll to the bottom of the page there are also some frequently asked questions.

https://support.patientaccess.com/

Prescription Hub

 

As of the 1st November all prescriptions for Streamside Surgery practice will be dealt with by the new PCN Prescription Hub – Severnvale Prescription Hub.

 

Please e-mail your requests to bnssg.streamsideprescriptions@nhs.net and for medication queries only please call 01454 205099, lines will be open from 10am-12:30 and 14:30-17:30.

 

Please visit our post on this new update for more information – Severnvale Prescription Hub | Streamside Surgery

 

 

Spring Boosters – UPDATE March/April 2022

 

Severn View Family Pratice will be commencing the administration of the Covid-19 spring boosters on behalf of Severnvale PCN W/C 4th April. They will be holding the clinics in the Vaccination POD and running them Mon – Fri. Invites will start to be sent out later this week. They will be inviting over 75’s and those in the category of immunosuppressed. Please wait to be invited.

 

The government and NHS England have asked us to focus on vaccinating in the coming weeks,  We appreciate your patience. As always, their team will be working hard to prioritise those who are most in need. Thank you for your understanding.

 

If you have already received a text message or letter from the Surgery about booking your vaccine, please use the link in the text message to make your appointment.

 

If they haven’t yet been in touch, you will hear from them when they have an appointment available. They are working hard to get our appointments set up, so this should be very soon. In the meantime, please do not contact us about getting a vaccination appointment.

 

How to book 

 

Everyone aged over 30 can book a vaccine appointment online. You can do this here. Everyone aged 18 and over is eligible to get their vaccine at a walk-in centre. Full details of walk-in clinics and how to access them are available here (you may need to book an appointment in advance).

Third dose vaccination for severely immunosuppressed aged 12+

The JCVI has advised that people with severely weakened immune systems should have a third COVID-19 vaccine dose.  This is separate to any potential COVID-19 booster vaccination.  There are national recommendations as to who is considered eligible for the third vaccine and General Practices are working with Hospital Specialists locally to identify those who should receive this.  There is no need contact the NHS.  If you or your child is eligible for vaccination, we will contact you.

For more information see  JCVI issues advice on third dose vaccination for severely immunosuppressed – GOV.UK (www.gov.uk)