Patient Access Update! – July 2020

You may notice over the next few weeks that Patient Access are having an update. They will be emailing all Patient Access users gradually over the next 3 weeks to inform them of these updates and asking them to contact their Support team rather than their GP practice if they have any questions. We have been told that if some patients contact the surgery then to simply ask them to visit here where they can contact us directly.

If you have any further questions on this please do not hesitate to visit the patient access contact us page.

Please see below the updates that have come from Patient Access that will be implemented by the end of July.

Patient Access – Security PIN code

Two important new security measures will be implemented in Patient Access by the end of July. Please read the information below which explains what these measures are and why we are introducing them.

1 – Security PIN code

In line with data security best practice, we are introducing an additional authentication step for use when signing in to Patient Access. Users will be asked to create a five-digit security PIN code that they will need to enter when signing in to the app, as well as their user ID/email and password.

You can read more about Patient Access security PIN codes.

2 – Mobile phone number prompt

We will be asking all Patient Access users to provide us with a mobile phone number if they have not done so already. This is so that we can further authenticate them if they need to reset their password. Users do not have to provide us with their mobile phone number – it is an optional security measure – but we highly recommend that they do so to help further protect their data.

Find more information about adding and verifying mobile numbers.

Security measures

The security of personal data is of utmost importance to us. We realise how sensitive any information relating to our users’ health is, and we are dedicated to ensuring its safety and privacy. We hope you agree that the introduction of these new measures is important in providing further protection to our users’ data.

Prescription Hub

 

As of the 1st November all prescriptions for Streamside Surgery practice will be dealt with by the new PCN Prescription Hub – Severnvale Prescription Hub.

 

Please e-mail your requests to bnssg.streamsideprescriptions@nhs.net and for medication queries only please call 01454 205099, lines will be open from 10am-12:30 and 14:30-17:30.

 

Please visit our post on this new update for more information – Severnvale Prescription Hub | Streamside Surgery

 

 

Spring Boosters – UPDATE March/April 2022

 

Severn View Family Pratice will be commencing the administration of the Covid-19 spring boosters on behalf of Severnvale PCN W/C 4th April. They will be holding the clinics in the Vaccination POD and running them Mon – Fri. Invites will start to be sent out later this week. They will be inviting over 75’s and those in the category of immunosuppressed. Please wait to be invited.

 

The government and NHS England have asked us to focus on vaccinating in the coming weeks,  We appreciate your patience. As always, their team will be working hard to prioritise those who are most in need. Thank you for your understanding.

 

If you have already received a text message or letter from the Surgery about booking your vaccine, please use the link in the text message to make your appointment.

 

If they haven’t yet been in touch, you will hear from them when they have an appointment available. They are working hard to get our appointments set up, so this should be very soon. In the meantime, please do not contact us about getting a vaccination appointment.

 

How to book 

 

Everyone aged over 30 can book a vaccine appointment online. You can do this here. Everyone aged 18 and over is eligible to get their vaccine at a walk-in centre. Full details of walk-in clinics and how to access them are available here (you may need to book an appointment in advance).

Third dose vaccination for severely immunosuppressed aged 12+

The JCVI has advised that people with severely weakened immune systems should have a third COVID-19 vaccine dose.  This is separate to any potential COVID-19 booster vaccination.  There are national recommendations as to who is considered eligible for the third vaccine and General Practices are working with Hospital Specialists locally to identify those who should receive this.  There is no need contact the NHS.  If you or your child is eligible for vaccination, we will contact you.

For more information see  JCVI issues advice on third dose vaccination for severely immunosuppressed – GOV.UK (www.gov.uk)