Carers Support

Our carers champion is Jo, if you have any queries or require any further information that you cannot find below you can call the Surgery on 01454 412167 and ask for Jo.

You may be a Carer…

… if you provide help and support to a partner, relative, child, friend or neighbour who could not manage without your help due to physical or mental illness, disability, frailty or addiction. There are thousands of unpaid carers in South Gloucestershire.

Anyone can become a carer – children, parents, daughters, sons, spouses, partners and friends. Many people don’t think of themselves as carers; they just look after someone close to them. Caring often just happens to you, as you find that someone close to you gradually needs more help.


Support for you

Becoming a carer can feel isolating and it’s often a struggle to get the information you need.

When you are looking after someone, it’s important to have some help for yourself, such as a break from caring.

Carers Support Centre, is a local organisation that can provide you with information and advice on any aspect of caring and services that might be useful such as the Carers Emergency Card. Carers_Emergency_Card_Form
They can also help with a carers assessment.

They can put you in touch with other organisation that offer specialist support, for example about dementia, mental health problems or recovering from a stroke. Alzheimers_Society_This_is_me_booklet

Carers Support Centre can also advise on any financial help you or the person you look after may be entitled to. There are also carers groups that meet regularly to share practical ideas and friendship.

Call the Carers Support Centre confidentially
Carers Line: 0117 965 2200

Your Own Health

As a carer, it is important that you look after your own health as it’s easy not to look after yourself when you are looking after someone else.

Here are Streamside Surgery, we want to be able to do all we can to help you to stay as fit and health as possible.

We will do our best to help you look after yourself as well as the person you care for, we offer:

  • Register of carers – Please register yourself as a carer at reception or download here or you can discuss with you GP.
  • Monthly clinics with Mary Bennett from the Carers Support Centre who can offer more help and support. Appointments to see Mary can be made by contacting the Practice
  • A Carers information pack that can be collected from reception
  • Flu Vaccinations to Carers each Autumn
  • Aged 40 – 74? Find out about our FREE NHS Health check. Can help you to reduce risks and make sure that you stay healthy.
  • Carers Liaison Service support for carers through GP Practices and in hospital. Carers Liason Service

Getting help and connected

Getting help and connected is the first step to information and support that will help you in your role.

This questionnaire and action plan for all carers helps you to look at your needs, how caring affects you and provides information on support available to carers.

Please contact the Carers Support Centre to request a carers assessment questionnaire and help getting connected.

Call 0117 965 2200 for more details

Useful Contacts

Carers Support Centre
Provides information, advice and services focused on supporting carers.
Carers Line 0117 965 2200, Open 10am – 1pm and 2pm – 4pm (Monday – Thursday) 10am – 1pm (Friday)
Click on the link below to access their website

South Gloucestershire
Provides information, advice and may deliver care and support services.
01454 868 007

First Contact
Helps people who are over 60 years old access a range of services to help them live independently at home and be more mobile. To find out more to find about the support to offer click the link

Well Aware
Provides information on health, well being and community resources.
0808 808 5252
Click on the link below to access their website

Be connected, be informed, be well

Prescription Hub


As of the 1st November 2021 all prescriptions for Streamside Surgery practice will be dealt with by the new PCN Prescription Hub – Severnvale Prescription Hub.


Please e-mail your requests to and for medication queries only please call 01454 205099, lines will be open from 10am-12:30 and 14:30-17:30.


Please visit our post on this new update for more information – Severnvale Prescription Hub | Streamside Surgery